From the time the Director, EAD or designee is made aware of a complaint, the Director, EAD or designee will immediately notify the respondent, in writing, that a complaint has been received and will explain the nature of the complaint. The Director, EAD or designee will have ten (10) working days to conduct an informal confidential investigation and determine whether or not the complaint merits further action. If it is determined by the Director, EAD that further action is warranted, the formal procedures listed below will be begun within seven (7) working days of the decision. Both parties will be notified in writing as to the nature of this decision.
If the Director, EAD or designee deems that the complaint merits no further action, the Chancellor or Chancellor’s designee will appoint one individual, judged most qualified by the Chancellor or Chancellor’s designee, from among the three (3) university ombudspersons and the Academic and Student Affairs, and Business and Finance Vice Chancellors or their designated representatives to review the decision. The reviewer will have ten (10) working days to examine the case and respond to the Chancellor or designee and the Director, EAD or designee. If the reviewer agrees with the Director, EAD decision of no further action, no further action will be taken by the university. If the reviewer disagrees with the Director, EAD decision of no further action, the formal procedures listed below will be begun within seven (7) working days of the reviewer’s decision.